Privacy Policy

Last Updated: July 20, 2026

Content Rewards AI LLC (“Content Rewards AI,” “we,” “us,” or “our”) operates contentrewardsai.com and related websites, applications, software, services, and tools (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you access or use our Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with our privacy practices, please do not use the Services.

1. Information We Collect

The information we collect depends on how you interact with our Services.

1.1 Information You Provide Directly

We may collect information you provide when you:

• Create or register for an account;

• Subscribe to a paid plan;

• Contact us for support;

• Upload or import videos, audio, images, documents, text, or other content;

• Create scripts, captions, titles, descriptions, hashtags, or other content using the Services;

• Connect third-party accounts or social media accounts;

• Schedule or publish content through the Services;

• Participate in promotions, surveys, or other activities;

• Communicate with us.

This information may include:

• Name;

• Email address;

• Username or account credentials;

• Billing and transaction information;

• Company or business information;

• Social media usernames, profile information, and account identifiers;

• Content you upload or otherwise submit;

• Prompts, instructions, and other inputs you provide to AI-powered features;

• Communications with us;

• Any other information you voluntarily provide.

We generally do not store complete payment card numbers. Payment information may be collected and processed by third-party payment processors on our behalf.

1.2 Content You Upload or Process

Depending on the features you use, you may submit or provide access to:

• Video files;

• Audio files;

• Images;

• Documents;

• Text;

• Transcripts;

• Scripts;

• Captions;

• Social media content;

• URLs;

• Metadata associated with uploaded content;

• Other files or materials you choose to process through the Services.

We process this content to provide the Services you request, including editing, clipping, transcription, captioning, formatting, transformation, content generation, scheduling, automation, and publishing.You are responsible for ensuring that you have the necessary rights, permissions, and legal authority to upload and process content through the Services.

1.3 Information from Third-Party Services

If you connect a third-party service to the Services, we may receive information from that service based on the permissions you grant.Depending on the integration, this may include:

• Account identifiers;

• Username or profile information;

• Access tokens or authorization credentials;

• Content and media you authorize us to access;

• Publishing permissions;

• Analytics and performance information;

• Other information made available through the applicable third-party service's API.

Examples of third-party services may include social media platforms, cloud storage providers, content platforms, payment providers, and other services that you choose to connect.We only access information reasonably necessary to provide the features you request and subject to the permissions granted by you and the applicable third-party platform.

1.4 Information Collected Automatically

When you access or use the Services, we may automatically collect information such as:

• IP address;

• Browser type and version;

• Operating system;

• Device type;

• Device identifiers;

• Approximate geographic location derived from your IP address;

• Pages and features accessed;

• Usage patterns;

• Referring and exit pages;

• Dates and times of access;

• Session information;

• Error logs;

• Performance and diagnostic information.

1.5 Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to:

• Keep you signed in;

• Maintain account sessions;

• Remember preferences;

• Understand how users interact with the Services;

• Analyze performance;

• Improve the Services;

• Detect fraud, abuse, and security threats.

You can control certain cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Services.

2. How We Use Information

We may use information we collect for the following purposes:

Providing and Operating the Services

We use information to:

• Create and manage accounts;

• Provide features and functionality;

• Process uploaded content;

• Generate AI-assisted outputs;

• Edit, transform, transcribe, caption, and format content;

• Schedule and publish content at your direction;

• Process payments and subscriptions;

• Provide customer support;

• Maintain and operate our infrastructure.

Improving and Developing the Services

We may use information to:

• Improve performance and reliability;

• Develop new features;

• Understand how users interact with our Services;

• Troubleshoot technical problems;

• Conduct analytics and research;

• Improve user experience.

Security and Fraud Prevention

We may use information to:

• Detect and prevent fraud;

• Detect unauthorized access;

• Protect accounts and systems;

• Investigate abuse;

• Prevent malicious activity;

• Enforce our agreements and policies.

Communications

We may use your information to send:

• Transactional communications;

• Account notices;

• Security alerts;

• Service updates;

• Support communications;

• Information about changes to our Services.

Where required by applicable law, we will obtain consent before sending certain marketing communications. You may unsubscribe from marketing emails by following the instructions in the message or contacting us.

Legal Compliance

We may use and disclose information when reasonably necessary to:

• Comply with applicable law;

• Respond to legal process;

• Respond to governmental requests;

• Protect our rights, property, or safety;

• Protect the rights, property, or safety of users or others;

• Investigate potential violations of our agreements.

3. Artificial Intelligence and Machine Learning

The Services may include artificial intelligence and machine learning features.Depending on the feature you use, your inputs may include:

• Prompts;

• Text;

• Audio;

• Video;

• Images;

• Documents;

• Transcripts;

• Instructions;

• Other content you choose to process.

We may use AI systems and third-party AI service providers to process information in order to provide requested features, including:

• Transcription;

• Summarization;

• Content clipping;

• Caption generation;

• Script generation;

• Content transformation;

• Video editing;

• Audio processing;

• Content classification;

• Automation;

• Other AI-assisted functionality.

AI Service Providers

Some AI-powered features may rely on third-party technology providers. Information submitted to an AI-powered feature may be processed by those providers as necessary to provide the requested functionality.We seek to use third-party providers whose practices are appropriate for the applicable service and processing activity.

AI Training

Unless expressly disclosed to you or separately agreed with you, we do not intend to use your private customer content to train general-purpose AI models owned or operated by Content Rewards AI.However, we may use aggregated, de-identified, or anonymized information to analyze usage, improve our Services, develop features, and conduct business analytics.You should not submit confidential or highly sensitive information to an AI feature unless you are comfortable with the processing necessary to provide that feature.

4. How We Share Information

We may share information in the following circumstances.

Service Providers

We may share information with vendors and service providers that help us operate our business, including providers of:

• Cloud hosting;

• Data storage;

• AI and machine learning services;

• Video and audio processing;

• Transcription;

• Analytics;

• Customer support;

• Email delivery;

• Authentication;

• Payment processing;

• Security;

• Fraud prevention;

• Infrastructure and technical services.

These providers may process information only as reasonably necessary to provide services to us or as otherwise permitted by applicable law.

Third-Party Integrations

If you connect a third-party account or service, we may exchange information with that service as necessary to provide the functionality you request.For example, if you authorize a social media integration, we may send content and related information to that platform in order to publish content at your direction.Your use of third-party services is also governed by the privacy policies and terms of those third parties.

Business Transfers

If Content Rewards AI is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction, information may be transferred as part of that transaction.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with law;

• Respond to legal process;

• Protect our rights;

• Protect users or the public;

• Investigate fraud or abuse;

• Enforce our agreements;

• Prevent or address security issues.

With Your Consent

We may share information for other purposes with your consent or at your direction.

5. Payments and Billing

Payments and subscriptions may be processed by third-party payment processors.We may receive information such as:

• Payment status;

• Transaction amount;

• Subscription information;

• Billing status;

• Limited payment details;

• Customer identifiers.

We generally do not receive or store complete payment card numbers.Payment processors process payment information according to their own privacy policies and terms.

6. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Services;

• Maintain your account;

• Complete transactions;

• Comply with legal obligations;

• Resolve disputes;

• Enforce agreements;

• Prevent fraud;

• Protect our legitimate business interests.

When you delete content or an account, deletion may not occur immediately from all systems. Information may remain in backups, logs, or records for a reasonable period, subject to applicable law and our retention practices.We may retain certain information where necessary for legal, security, accounting, fraud-prevention, or other legitimate business purposes.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, use, alteration, or disclosure.However, no method of transmitting or storing information is completely secure. We cannot guarantee the absolute security of your information.You are responsible for maintaining the security of your account credentials and for notifying us if you believe your account has been compromised.

8. International Data Transfers

Content Rewards AI is based in the United States.If you access or use the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate.These countries may have data protection laws that differ from those in your country.Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.These rights may include the right to:

• Know whether we process your personal information;

• Request access to personal information we hold about you;

• Request correction of inaccurate information;

• Request deletion of certain personal information;

• Request a copy of your information;

• Object to certain processing;

• Restrict certain processing;

• Withdraw consent where processing is based on consent;

• Opt out of certain marketing communications;

• Appeal a decision regarding a privacy request, where applicable.

To submit a privacy request, contact us using the information provided in the Contact Us section below.We may need to verify your identity before completing certain requests. We may also deny or limit requests where permitted by applicable law.

10. California Privacy Rights

If you are a California resident, California law may provide you with additional privacy rights.Depending on the circumstances, these rights may include:

• The right to know what personal information we collect, use, disclose, or otherwise process;

• The right to request deletion of personal information;

• The right to correct inaccurate personal information;

• The right to opt out of certain sales or sharing of personal information;

• The right to limit certain uses of sensitive personal information, where applicable;

• The right not to receive discriminatory treatment for exercising applicable privacy rights.

Sale or Sharing of Personal Information

We do not currently sell personal information for monetary consideration.We also do not currently knowingly sell personal information of individuals under 16 years of age.If our practices change, we will update this Privacy Policy and provide any notices and opt-out mechanisms required by applicable law.

11. European Economic Area, United Kingdom, and Other Jurisdictions

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with similar privacy laws, you may have additional rights under applicable law.Depending on the circumstances, we may process personal information based on:

• Performance of a contract;

• Compliance with a legal obligation;

• Our legitimate interests;

• Your consent;

• Protection of vital interests.

Where applicable, you may have the right to:

• Access your personal information;

• Correct inaccurate information;

• Request deletion;

• Restrict processing;

• Object to processing;

• Receive data in a portable format;

• Withdraw consent;

• Lodge a complaint with a data protection authority.

12. Children's Privacy

The Services are not directed to children under the age of 13.We do not knowingly collect personal information from children under 13.If you believe that a child under 13 has provided personal information to us, please contact us. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.If applicable law requires a higher minimum age for consent to data processing, that higher age requirement will apply.

13. Third-Party Websites and Services

The Services may contain links to third-party websites, platforms, applications, or services.We are not responsible for the privacy practices, content, or security of third-party services.Your interactions with third-party services are governed by the privacy policies and terms of those third parties.We encourage you to review the privacy policies of any third-party services you use.

14. Social Media and Content Publishing

If you authorize Content Rewards AI to connect to or publish content on a social media platform, you authorize us to access and use the permissions necessary to provide the requested functionality.You may revoke permissions through the applicable third-party platform or, where available, through your Content Rewards AI account.Revoking access may prevent certain features from working.Content published through third-party platforms may remain subject to those platforms' policies and retention practices.

15. Do Not Track Signals

Some browsers offer a “Do Not Track” feature.Because there is currently no universally accepted standard for responding to Do Not Track signals, our Services may not respond to such signals.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.If we make material changes, we may provide additional notice, such as by posting a notice on our website, sending an email, or providing notice through the Services.Your continued use of the Services after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact us at:

Content Rewards AI LLC
Website: contentrewardsai.com
Email: [email protected]
Address: 1585 Springfield Ave Maplewood, NJ 07040